Who we are
Lucy AI CEO operates this website at https://lucyaiceo.com. This Privacy Policy explains what information may be collected when you visit the site, create an account, buy a digital product, contact us, or interact with our content.
Last updated: June 19, 2026.
Information we collect
We may collect information you provide directly, including your name, email address, billing details, account details, order information, messages, and any information you submit through checkout, comments, forms, or support requests.
We may also collect technical information automatically, such as IP address, browser type, device information, pages visited, referral source, approximate location, cookies, and similar usage data.
Orders, payments, and digital downloads
When you purchase a digital product, we use WooCommerce and payment service providers to process the order. Payment details are handled by the payment provider. We do not intentionally store full card details on this website.
Order records may include your name, email address, billing details, products purchased, download access, transaction identifiers, tax or accounting records where applicable, and support history.
How we use information
We use information to operate the website, process orders, deliver digital downloads, provide account access, respond to support requests, prevent fraud and abuse, improve the website, keep records, comply with legal obligations, and communicate relevant updates about purchases or services.
Cookies and similar technologies
This site may use cookies for core website functions such as shopping cart behavior, checkout, login sessions, security, analytics, and preferences. You can control cookies through your browser settings, but some features may not work correctly if required cookies are disabled.
Comments and user content
If comments or similar features are enabled, we may collect the data shown in the form, plus technical data such as IP address and browser user agent to help with spam detection and moderation.
Third party services
We may use trusted service providers for hosting, ecommerce, payment processing, email delivery, analytics, security, spam prevention, file delivery, and website operations. These providers process information only as needed to provide their services.
How long we keep information
We keep information only as long as reasonably necessary for the purposes described above, including order fulfilment, customer support, security, accounting, tax, and legal recordkeeping. Account and order data may be retained while an account or purchase record remains active.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, or restrict the use of your personal information. You may also unsubscribe from non-essential marketing emails if those are offered.
To make a privacy request, contact us through the contact method provided on this website or through the support channel connected to your order.
Security
We use reasonable technical and organizational measures to protect information. No website or online service can be guaranteed completely secure, so please use care when sharing information online.
Children
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
International visitors
If you access the website from outside the country where our systems or providers operate, your information may be processed in other countries with different data protection laws.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.